Vivien Kondor are committed to maintaining your privacy while you shop with us. The policy below explains how we use the information we collect about you and what we also do to safeguard your privacy.
We do not store credit card details nor do we share customer details with any 3rd parties
- Our security measures
Our Website has security measures in place to protect the loss, misuse and alteration of the information under our control. Our Website uses industry standard SSL to encrypt sensitive data, like your billing address. We record IP addresses of persons submitting orders to aid fraud prevention and will disclose any information necessary to fully co-operate with law enforcement authorities in investigating suspected lawbreakers.
- Co-operation with law enforcement bodies
We record the IP addresses of persons submitting orders to aid fraud prevention and will disclose any information necessary to fully co-operate with law enforcement authorities in investigating suspected lawbreakers.
- Contact and delivery information
We collect Contact and Delivery information (e.g. name, billing address, delivery address and email address). The Customer\’s Contact and Delivery information is used to get in touch with the Customer when necessary and to supply products as ordered.
A cookie is a piece of data stored on the user’s hard drive containing information about the user. vivienkondor.com utilises cookies to enable our systems to recognise your browser and to provide personalised features.
- Our right to amend
vivienkondor.com may amend this policy from time to time.
- Account cancellations
Should you wish to close your account, please contact our Customer Services Team who will be happy to organise this. Once you cancel your account you will no longer be able to shop online or receive e-mails from us. You can re-register at a later date using the same email address, however any historic order information will not be available to view.
You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting our Customer Services Team immediately by emailing firstname.lastname@example.org or calling 01268 833384.